Got Questions about aJoysoft PDF Password Remover?
Frequently Asked Questions
Can I use PDF Password Remover for Free?
Yes, there is a free trial option for PDF Password Remover. We offer a 7-day free trial period for you to fully test, assess, and evaluate the product. Please note that you can only export one page of each PDF file in the trial version.
How do I buy the product?
You can visit the purchase page of PDF Password Remover or click Buy Now within the software to buy the program. After your payment is approved, you will receive an email with a unique registration code.
How do I register the product?
Once you receive the registration code, go to the product interface and click the ‘License’ button on the top right. Enter the email you used for the purchase and the registration code you received. This will activate the full version of PDF Password Remover.
Why there is a lock icon on my PDF?
If you see a padlock icon against your PDF document, it means that this file has an Open password. You need to double-click the file and enter the Open password in the pop-up window, and click “OK”. You can then click the “Start” button, select an output folder, and save the unlocked PDF. You can also click the lock icon or hit Remove Password to trigger this pop-up.
How many files can I upload at a time?
PDF Password Remover fully supports batch processing. Technically, there are no limitations on the number of files; however, for reference, you can remove PDF security from over 200 files in one operation.
What is an Open password? What is a Permission password?
There are two kinds of passwords for PDF: Open or User Password and Permission or Owner/Master Password. The Open Password is the one that protects PDF files from being opened and viewed. The Permission Password is the password that protects PDF files from being edited, copied, or printed. These restrictions may vary.
Can I remove the Open password of a PDF file?
Yes, but you need to enter the Open password first, after which you can remove the encryption protocol from the file so other users won’t need a password to access it.